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We will ask you when we need information that personally identifies you (Personal Information) or allows us to contact you. Generally this information is requested when you are asked to register before purchasing a product or service.Customer Notice
When you purchase a product or service from DigiTimber, we store information about you that is required to verify, validate, process and maintain your order. This includes your name and contact details together with your payment method details. Credit card information is not stored on our servers. We use PayPal and Stripe to store all credit card information. No payment information is stored on DigiTimber's services. Security
DigiTimber strictly protects the security of your personal information and honors your choices for its intended use.
We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Distribution of Personal Information
DigiTimber does not distribute personal information to any third parties. Should this policy change, DigiTimber will not distribute any previously collected information without your prior express consent. Please be aware that it may be possible, depending on your use of various features on DigiTimber, that some of your personal information is available on publicly accessible web page(s). One example would be posting personal information on a hosted website or purchasing a domain without privacy protection.
Consent to expose some of your personal information in these cases is implied by the use of these features. In accordance with the Terms of Service, DigiTimber will only disclose full information about a customer's identity in order to fully comply with the law or legal process, to protect our systems and customers, or to ensure the integrity and operation of our business and systems. If such disclosure is made, you will be contacted by us. Enforcement
If you believe DigiTimber has not adhered to these principles, please notify us by e-mail at firstname.lastname@example.org
, and we will do our best to determine and correct the problem promptly. Your privacy is our top goal. Changes to this document
Changes to this document may be made any time without warning. DigiTimber may or may not notify you of changes in this policy. However, we will make an effort to notify you if there are any major changes to this policy. You will not be notified about changes related to clarification and/or elaboration of parts of this policy.
Additional Information - Updated May 2018
Information Use, Sharing, Disclosure, and Retention Practices
(a) Use. DigiTimber may use the information it collects from you for any legal purpose including, without limitation, for providing products and services, identification and authentication, Service operation, analytics and improvements, support, contact (e.g., sending notifications related to use of the Service), marketing and promotions, research, and anonymous reporting. We may combine Automatically Collected Information with other information we collect about you to improve site functionality and the services we offer you, and for Service and both internal and external marketing analytics. In particular, we engage in the following practices with respect to the information and uses described below:
IP addresses, browser and session information. IP addresses, browser and session information may be used to:
Diagnose and prevent service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP.
Estimate the total number of users from specific geographical regions using the Service.
Help determine which users have access privileges to certain content, services, or resources that we offer.
Monitor and prevent fraud and abuse.
Marketing Communications. By using our Service, you agree to receive marketing communications from us or any of our partners. To the extent you have not already done so during sign-up, you may select not to receive from DigiTimber or any of our partners certain emails related to marketing, promotions, sweepstakes, contests, or newsletters by following the unsubscribe instructions included in these emails or by unsubscribing here. You may also notify us through our help center, by email at privacy@DigiTimber.com or by mail at:
209 N Davis Ln
Spokane Valley, WA 99216
Phone Calls and Messages. By providing us your phone number, you are consenting to us or our partners contacting you about your services and you understand that providing your number is not a condition of purchasing any DigiTimber product or service. DigiTimber may contact you at any telephone number you have provided us, including phone numbers you have made publically available on your DigiTimber website(s) for:
Debt collection; or
As necessary to service your account or enforce our Terms of Service and policies, applicable law, or any other agreement we may have with you.
We will not contact you using autodialed or prerecorded calls and messages for marketing purposes (e.g., offers and promotions) even if you consent to such communications; your consent, or lack there of, to receive such calls/messages is not a condition of purchasing any DigiTimber product or service.
If you do not wish to receive such communications, you may change your preference in your account settings (Edit Profile) or by sending us an email at any time via our help center.
Publicly Accessible Information. If you post personal information online that is accessible to the public, like blogs, you may receive unsolicited messages from other parties in return. Any information you provide in these areas may be read, collected, and used by others who access them. To have your personal information removed from our blog or community forum, submit a request through our help center. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Domain Registrations. Please note, standard domain registration shows some of your personal contact information in the public WHOIS database.
Testimonials. We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com.
(b) Sharing. DigiTimber does not share personal information we learn about you from your use of the Service with others except as described in this Privacy Notice.
Completion of Transactions. DigiTimber may share your personal information on a secured basis where it is necessary to complete a transaction; to operate, improve, or communicate to you about the Service; to detect fraud or compliance with export regulations; or to do something that you have asked us to do. We use other third parties such as payment processors to bill you for goods and services.
Research, Promotions, Sweepstakes and Contests. From time to time, DigiTimber or a partner may sponsor a research panel, promotion, sweepstake, or contest on DigiTimber. You may be asked to provide personal information including name, email address, or home address, or to answer questions in order to participate. This information will be used strictly for purposes of the research panel, promotion, sweepstake, or contest administration and fulfillment.
Third Party Marketing. DigiTimber does not share anonymized and/or aggregated information with third parties for their marketing, advertising, promotion, or other uses. In addition, from time to time we will not share your personal information with third parties who want to promote goods and / or services that we think would be of interest to you.
In the Event of Merger or Sale. As we continue to develop our business, we may also buy or sell all or part of our business. In such transactions, personal information you have shared with us is generally one of the business assets that will be transferred. The transferred personal information will remain subject to the promises made in this privacy notice or subsequent notices to which you have consented. If DigiTimber is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
(c) Disclosure. DigiTimber may disclose personal information about you under the following circumstances:
In certain situations, DigiTimber may disclose personal data in response to lawful requests by public authorities, including but not limited to national security or law enforcement requests. We may also disclose your personal information as required by law, such as to respond to subpoenas, court orders, or similar legal processes, to establish or exercise our legal rights or, defend against legal claims, or if in our judgment in such circumstances disclosure is required or appropriate.
(d) Retention. We will retain your information for as long as your account is active or as needed to provide you the Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.